Job ID #2469: Senior Management Analyst assigned to Personnel Services

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PositionSenior Management Analyst assigned to Personnel Services
Salary$10,676.44/month to $12,977.28/month
AgencySanta Clara County Fire Dept
DeadlineJanuary 28, 2019 at noon
Announcement Of Open and Competitive Examination
Senior Management Analyst - assigned to Personnel Services

Senior Management Analyst Monthly Salary Range: $10,676.44 to $12,977.28

Filing Deadline: Noon on Monday, January 28, 2019
The Department is seeking an individual for the position of Senior Management Analyst assigned to Personnel Services who is experienced as a human resource generalist with a strong skill set in employee and labor relations experience. Responsibilities will also include human resource generalist duties such as personnel, program evaluation, policy and procedure development, employment law interpretation, management information analysis, classification, recruitment and examination, employee training, test validation, and career development. The incumbent will be part of a cohesive functioning team of five in our Personnel Services unit. The Senior Management Analyst works under general direction, performing difficult and responsible professional mid-level management functions in the Personnel Services unit. The incumbent may be assigned to either a specific analysis activity, such as employee relations, or to a generalist assignment with responsibility for dealing with a wide array of analytical staff assignments, many of which may be of a confidential nature. Incumbents are expected to be capable of performing a variety of highly complex research, analysis, reports and procedures. The Senior Management Analyst may supervise.
This position requires that the incumbent have considerable good judgment and discretion, and a complete understanding of appropriate management principles and techniques.  Recommendations and commitments made at this level have considerable weight and personal contacts involve negotiating, advising, and gaining acceptance of one's own ideas by others.
This is the highest-level classification within the Management Analyst series.  This classification differs from the next lower level of Management Analyst in that the Senior Management Analyst is expected to handle the most complex analysis work including responsibilities with employee and labor relations, and may oversee/lead and direct the work of the Management Analysts and Associate Management Analysts within the assigned division and may be tasked with overseeing aspects of the day-to-day operations of the division. The Senior Management Analyst is also expected to be able to occasionally fill in for the Director of Personnel Services as needed and appropriate. The Senior Management Analyst differs from the Director of Personnel Services classification in that the latter is responsible for the overall performance of the division and strategy development.
The Senior Management Analyst is a non-represented, exempt classification in the Classified Service.
Please refer to the Senior Management Analyst job classification located at for more information.
The position of Senior Management Analyst assigned to Personnel Services duties may include, but are not limited to, the following:
  • Assist the Director of Personnel Services with administration and maintenance of the division. 
  • Conduct highly complex research and analysis in preparation of labor negotiations and bargaining matters for labor negotiations, including surveying prevailing wages, benefits and working conditions, and analyzing labor proposals.
  • Prepare reports and recommendations for bargaining unit contract revisions. 
  • Perform and/or lead analytical studies and surveys on organizational, procedural, budgetary requirements, personnel management and other related management functions and prepare thorough reports. 
  • Gather and analyze information and does completed staff work including proposing recommendations on administrative, fiscal, organizational, personnel and other related management challenges.
  • Conduct highly complex workload and staffing analysis, compensation analysis, recruitment and examinations, employee benefits, employee relations and labor relations, employee training, accounting, and statistics.
  • Develop, implement and have program responsibilities for Department-wide projects and programs. 
  • Manage Personnel Services related program areas. 
  • Plan and coordinate major research or administrative projects. 
  • Compile and analyze data pertaining to personnel program policies and issues; evaluates alternatives and make recommendations for action. 
  • Prepare reports and recommendations for the Director of Personnel Services and/or Administrative Staff.
  • Prepare and present statistical data and make recommendations in written, graphic and oral form. 
  • Make verbal presentations to management, boards, commissions and the public. 
  • Act as departmental resource on any questions in the area of Personnel Services.
  • May conduct studies requiring inter-departmental coordination. 
  • Stay current on local, state and federal legislation affecting public sector labor laws. 
  • Assist in the development and implementation of Department and Personnel Services goals, objectives, policies and procedures. 
  • Educate employees and managers on policies and legal compliance. 
  • Analyze and recommend strategies to improve effectiveness of operation. 
  • May represent the Department in labor and management issues. 
  • May conduct personnel investigations as assigned. 
  • Other duties as assigned.
In order to qualify to apply for the position of Senior Management Analyst assigned to Personnel Services, the applicant must have a Bachelor's degree from an accredited college or university in the preferred areas of human resources, business administration, public administration, social studies, or approved related field. In addition, the applicant must have five (5) years of increasingly responsible management/administrative analytical work experience in the area of human resources, and two (2) years of supervisory experience or three (3) years of lead experience.
For this recruitment, the Department is looking for someone with a strong skill set in employee and labor relations experience. It is highly desirable that the applicant have training and course work in human resources. In addition, supervisory experience is a plus.
Knowledge and Abilities to include, but are not limited to:
Knowledge of:
  • Principles, practices and trends of public and business administration in the following areas: personnel and staffing analysis, position classification and pay, recruitment and examination, employee relations.
  • Employee benefits and statistics. 
  • Basic governmental functions and organizations. 
  • Principles and practices of government and government programs in human resources.  
  • Research methods and statistical analysis. 
  • Pertinent local, state and federal rules, regulations and laws.
  • Communication techniques required for gathering, evaluating and transmitting information. 
  • Methods and techniques of record keeping and report preparation and writing. 
  • Proper English, spelling and grammar. 
  • Principles of organization and administration. 
Ability to:
  • Develop, coordinate and effectively manage work programs.
  • Independently develop and coordinate effective systems, programs, and procedures. 
  • Assist in the development, coordination and management of the division budget and monitor budget throughout the fiscal year. 
  • Coordinate and effectively facilitate employee events and activities. 
  • Develop, conduct and deliver employee training presentations. 
  • Analyze complex personnel issues, and develop and implement appropriate responses. 
  • Advise and counsel supervisors and employees regarding best course of action.
  • Analyze facts and conflicting data and reach sound, logical conclusions.
  • Interpret, explain and apply applicable Department policies and state and federal laws, memoranda of agreement, and codes and regulations. 
  • Facilitate consensus building and discussion of sensitive issues in order to effectively resolve employment matters. 
  • Gain concurrence and cooperation through discussion and persuasion. 
  • Manage projects effectively. 
  • Effectively organize, prioritize and follow-up on work assignments. 
  • Develop and implement comprehensive work plans in a timely and competent manner. 
  • Supervise, direct, train and evaluate subordinate staff. 
  • Develop and implement revisions to standard operation procedures to improve effectiveness and/or comply with regulatory changes as appropriate. 
  • Make sound decisions within established guidelines. 
  • Maintain accurate records. 
  • Follow written and oral directions. 
  • Communicate clearly and concisely, both orally and in writing. 
  • Make public presentations.
  • Work independently and as a member of a team. 
  • Establish and maintain effective working relationships. 
  • Observe safety principles and work in a safe manner. 
Working Conditions/Physical Demands:  The incumbent typically will work in an office environment, having contact with staff and the public. Plan to sit for extended periods, as well as frequently stand and walk. Normal manual dexterity and eye-hand coordination are necessary as is having corrected hearing and vision to normal range. The ability to do verbal communication, and use office equipment is imperative.
Required Licenses or Certificates:  Possession of a valid, appropriate state of California driver's license.
Pre-Employment Requirements: The candidate will be required to complete and pass a Live Scan fingerprint, background check and medical examination.
Additional Information
Current benefits include:  Full Department payment of medical and dental premiums; paid life insurance of $50,000; vision plan; education reimbursement plan; direct deposit plan; personal leave; sick leave; vacation; 13 holidays per year; Alternate Work Schedule upon request; voluntary deferred compensation plan; and credit union service.

Please visit for a summary of our benefits. Benefits information for this classification can be found in the Non-represented Employee Benefits document located on the Department’s website. If a benefit is not directly addressed, please reference the current Labor-Management MOA also located on the Department’s website.
To Apply
Please visit the Santa Clara County Fire Department employment opportunity website portal (, then select “Employment & Careers,” then “Current Openings”). Do a search for the position of “Senior Management Analyst assigned to Personnel Services.” Interested applicants must apply for the position online by clicking on the "Apply for this job online" button.  If you have not previously done so, you will need to complete an applicant profile. As part of the job submittal, you are required to upload your résumé where indicated. Proof of education will need to be uploaded in the area titled “Additional Documents.” Please complete the supplemental question where prompted to do so. The submission must be completed by the stated deadline.
Submission deadline: Noon on Monday, January 28, 2019. Incomplete or late submittals will not be accepted or considered.
Based upon a review of the application packets, the most qualified candidates will be invited to participate in the selection process. In cases where a high number of applications are received (as determined by the Department), the order in which the application was received may be used to determine eligibility to continue in the recruitment process. Interested applicants are strongly encouraged to apply as soon as possible.
The selection process will include a written examination and oral board interview. The written examination is tentatively scheduled to take place on Tuesday, February 12, 2019. The oral board interview is tentatively scheduled to take place on Wednesday, March 6, 2019. Final interviews are tentatively scheduled for the week of March 18, 2019.
Should you have questions regarding the position of Senior Management Analyst assigned to Personnel Services or the application and selection process outlined herein, please contact Debbie Kelleher, Management Analyst, Personnel Services at (408) 341-4460.
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
The Department is an Equal Opportunity Employer.